Returns & Exchanges
At Gravgear, we stand by the quality of our performance equipment and offer a 30-day window for returns or exchanges on all items in original condition. If your gear doesn't help you push your limits, we are committed to making it right.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Gear
Ensure all sports equipment and apparel are unused, in their original packaging, and include all technical tags and documentation.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to any authorized carrier location; once our warehouse verifies the condition, your refund or exchange will be processed within 5 business days.